Shareholder Information

Shareholder warnings: share fraud

Over the last few years many companies have become aware that their shareholders have received unsolicited phone calls and/or correspondence concerning investment matters. These are typically from overseas-based "brokers" who target UK shareholders offering to sell them shares in the US or UK markets, which often turn out to be worthless or very high risk shares.

The operatives are often very persuasive, using high-pressure tactics to lure investors into scams. “Once in a lifetime” offers will be offered, creating a sense of urgency that the opportunity must be taken immediately. They can be persistent and often forceful, offering to sell shares that turn out to be worthless or non-existent, or to buy shares at an inflated price in return for the upfront payment.

It is not just the novice investor that has been duped in this way, many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of unsolicited advice, offers to buy shares at a discount or offers of free company reports.

While high profits are promised, if you buy or sell shares in this way you will probably lose your money.

If you receive any unsolicited investment advice our tips are explained below.

10 steps to avoid share fraud

  1. Keep in mind that firms authorised by the FCA are unlikely to contact you out of the blue with an offer to buy or sell shares.
  2. Do not get into a conversation, note down the name of the person and firm contacting you and then end the call.
  3. Check the Financial Services Register from to see if the person and firm contacting you is authorised by the FCA.
  4. Beware of fraudsters claiming to be from an authorised firm, copying its website or giving you false contact details.
  5. Use the firm’s contact details listed on the Register if you want to call it back.
  6. Call the FCA on 0800 111 6768 if the firm does not have contact details on the Register or you are told they are out of date.
  7. Search the list of unauthorised firms to avoid at
  8. Consider that if you buy or sell shares from an unauthorised firm you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme.
  9. Think about getting independent and professional advice before you hand over any money.
  10. Remember: if it sounds too good to be true, it probably is!

Report a scam

If you are approached by fraudsters please tell the FCA using the share fraud reporting form at, where you can find out more about investment scams.

You can also call the FCA Consumer Helpline on 0800 111 6768.

If you have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040.

Company Advisors

Registrar and Transfer Office

Computershare Investor Services Plc
The Pavilions
Bridgwater Road
BS13 8AE

Company Secretary and Registered Office

Thomas Piper
Frasers Group plc
Unit A Brook Park East
NG20 8RY


Freshfields Bruckhaus Derringer
65 Fleet Street


Liberum Capital Limited
Ropemaker Place
25 Ropemaker Street
London EC2Y 9LY

Principal Bankers

Barclays Bank plc
5 The North Colonnade
Canary Wharf
E14 4BB

HSBC Bank plc
8 Canada Square
E14 5HQ


25 Farringdon Street

Manage Your Shares

You should notify Computershare in writing or complete a change of address form.

We are aware of unsponsored American Depository Receipt (ADR) programmes established from time to time in respect of our shares. We have not sponsored or authorised their creation and any questions should be directed to the relevant depositary.

Frasers Group has not and does not intend to offer or sell its Ordinary Shares or other securities (in the form of ADR or otherwise) to the general public in the United States nor has it listed or intend to list its Ordinary Shares or other securities on any national securities exchange in the United States or to encourage the trading of its Ordinary Shares on any over the counter market located in the United States. Frasers does not make arrangements to permit the voting of Ordinary Shares held in the form of ADRs and its publication of periodic financial and other information is not intended to facilitate the operation of any unsponsored ADR programme under Rule 12g3-2(b) of U.S. Securities Exchange Act of 1934, as amended or otherwise.